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SmartTech Eternity

Lift Services

Stretcher/Patient Lift: 26-person/1768kg, 2.4m deep, SS cabin, bed + 4 attendants.

Passenger Lift: 13-20 person, high speed, voice announcer, Braille.

Service/Goods Lift: 1000-2000kg, tall door, trolley entry, washable SS.

Fireman’s Lift: 8-person, 2-hr fire rated, DG supply, fireman switch.

Dirty Utility Lift: Separate shaft, negative pressure, auto-sanitize.

Dumbwaiter: 100-300kg, interlock, SS, for sterile supplies/meals.

MRL Gearless: No machine room, smooth, 60% power saving.

AMC + Modernization: Controller upgrade, ARD, door sensors, NABH signage.

Electric Wiring Services

New Hospital Wiring: Design, SLD, BOQ, supply, install, CEIG approval. Ideal for greenfield 50+ bed hospitals.

NABH Upgrade: IT system for OT, dual earth, FR-LSH, documentation.

Electrical Safety Audit: IR test, earth test, load study, thermography, report.

Rewiring: Phase-wise rewiring without shutdown, night work. Ideal for 15+ year old hospitals.

AMC: Monthly check, IR, earth, DG trial, 2-hr emergency.

Plumbing Services

New Hospital Plumbing: Design, BOQ, supply, install, PCB/NABH docs

NABH Upgrade: Dead-leg removal, RO loop, RPZ, ETP, temp logs

Water Quality AMC: Monthly testing, RO service, chlorination, logs

STP/ETP O&M: Daily operator, chemical, sludge, PCB compliance

Emergency Repair: 2-hr response for OT/ICU/dialysis leaks

Biometric Services

Staff Attendance: Face + card + temp check, shift rosters, late alerts

OT/ICU Access: Face + PIN, anti-tailgating, audit trail, emergency unlock

Pharmacy Access: Dual biometric – pharmacist + MS, time-bound access

Blood Bank: Biometric log of who issued, who received, temp link

Server/HIS Room: Face + card, anti-passback, 90-day video snap on entry

Patient Biometric: Patient ID via finger/iris – prevents wrong patient error

Visitor Management: Photo + ID + temp + QR pass, black-list, visit limit

Canteen/Hostel: Meal count via face, subsidy control, mess billing

Time-Office Integration: Shift, OT, leave, late, auto-salary, PF/ESI reports

Fire Services

Fire Detection: Addressable panels, smoke+heat+beam detectors, OT air-sampling

Fire Alarm + PA: Voice evacuation, zone-wise, nurse station hooters, strobes

Hydrant System: Wet riser, 2 pumps, 2000 LPM, terrace tank 25K L, hose reel

Sprinkler System: 68°C QR sprinklers, separate zones for OT/ICU

Fire Extinguishers: CO2 for electrical, ABC for general, Clean Agent for MRI

Gas Suppression: FM-200/NOVEC 1230, no residue, safe for occupied spaces

Fire Doors + Signage: 2-hr fire rated doors, photo-luminescent exit signs

Smoke Management: Pressurization, exhaust fans, smoke curtains

Fire NOC + Audit: CFO approval, 6-monthly audit, NABH evidence file

Evacuation Training: Mock drill, floor warden, bed evacuation, RACE/PASS

CCTV Services

IP Camera System: 2MP-8MP, PoE, night vision, H.265, NVR, remote view.

OT/ICU Corridor: Ideal for Outside OT, ICU, SNCU. Dome, audio, access log sync, no camera inside OT.

Baby Security: Ideal for NICU, Maternity ward. PTZ at entry, face detection, infant-mother tag alert.

Pharmacy Surveillance: Ideal for Drug store, narcotics room. 4MP, 90-day storage, motion alert after hours.

Cash/Billing Counters: Ideal for Registration, billing, TPA. 5MP, mic, counter-level view, transaction overlay.

Parking + Perimeter: Ideal for Gates, ambulance, morgue. ANPR cameras, 4K bullet, dark-fighter, 180° view.

Biomedical Waste: Ideal for Waste yard, collection points. Time-lapse, weighment cam, PCB audit proof.

Access Control Sync: Ideal for OT, Blood bank, Server room. Face + card + CCTV snap on every entry.

Cloud + Mobile View: For Admin/MS/Director. Live view, playback, alerts on mobile, 4-user login

Router

Network Design & Survey: Heat map, bandwidth calculation, VLAN planning for OPD, IPD, OT.

Router & Firewall Setup: Cisco, FortiGate, Sophos, pfSense with failover and load balancing.

Wi-Fi 6 Deployment: Ceiling APs for wards, OPD, cafeteria with seamless roaming.

VLAN & QoS Configuration: Priority for PACS, telemedicine, VoIP over guest traffic.

VPN & Remote Access: Secure access for doctors, TPA, vendors from outside.

Network Monitoring: Real-time alerts for downtime, bandwidth spikes, device failure.

AMC & Troubleshooting: Monthly health check, firmware update, config backup.

Upgrade & Migration: Replace old routers without downtime, IP migration support.

Firewall

Firewall Design & Deployment: FortiGate, Sophos, Palo Alto, pfSense setup for OPD, IPD, OT.

Next-Gen Firewall: IPS/IDS, web filtering, app control, sandboxing for malware.

VPN & Remote Access: Secure SSL/IPSec VPN for doctors, TPA, vendors.

Network Segmentation: VLAN + firewall rules for EMR, billing, guest, IoT isolation.

Threat Monitoring: 24×7 SOC monitoring, alerts, incident response.

Policy & Compliance: Rule audit, change management, NABH/DP Act reporting.

AMC & Updates: Firmware, signature updates, config backup, health checks.

Pen Testing & Audit: Vulnerability scan, firewall rule review, remediation report.

Why Choose Us

Printer Services

HIS Report Printers: Laser 40-60 ppm, duplex, A4, network, 50K duty cycle

Prescription Printers: Laser/InkTank 20 ppm, A5/A4, silent, prescription pad

Lab Report Printers: Laser 45 ppm, duplex, watermark “Duplicate”, auto-collate

Barcode Label Printers: Thermal 203/300 dpi, wristband + vial labels, 1D/2D

Wristband Printers: Direct thermal, antimicrobial, baby/adult sizes, Zebra

Radiology Film Printer: Dry film imager, DICOM, A3/A4, medical grade

AC Services

OT HVAC: Laminar flow, 20 ACH, HEPA H14, +15Pa positive, 21°C

ICU/NICU HVAC: 12 ACH, HEPA, +10Pa, 24°C, 55% RH, 100% fresh air

Precision AC: 22°C±1°C, 50%±5% RH, N+1 redundancy, 24×7

Central AC/VRV: 6-8 ACH, MERV-13 filter, VFD, BMS controlled

Ductable/Cassette: 1.5-4TR, low noise <35dB, auto-restart

AHU + HEPA: Bag+HEPA, UV-C, magnehelic gauge, GMP grade

Dehumidifier: 30-40% RH for sterile storage, condensation control

Validation + AMC: 6-monthly particle count, DOP test, NABH docs

Desktop Services

New Setup: Supply + install + LAN + HIS configuration.

NABH IT Upgrade: Encryption, USB block, backup, UPS, docs.

Onsite FMS: Engineer 9am-9pm, all 7 days.

Comprehensive AMC: Parts + labor + preventive, unlimited calls.

Intercom

Nurse Call System: Bedside unit, bathroom pull cord, corridor light, nurse console

IP Intercom + PA: Zone-wise paging, emergency codes, background music, SIP

OT/ICU Intercom: Hands-free, anti-bacterial, surgeon-to-perfusionist direct

Code Blue System: 1-touch button → “Code Blue Ward-3 Bed-12” auto-announce

IP Phones for Doctors: Video call, HIS integration, directory, DND for surgery

Door Phone + Access: Video door phone + remote unlock, visitor screening

Wireless DECT: Roaming handset, 300m range, nurse call on handset

PABX + PRI/GSM: 100-1000 lines, PRI trunk, mobile SIM gateway, billing

Elevator Intercom: Emergency phone, direct to security + fire panel

Billing Software

Billing Software Setup: OPD, IPD, pharmacy, lab, OT billing with GST-ready invoices.

Hardware Supply: Thermal printer, barcode scanner, cash drawer, UPS, POS terminal.

TPA & Insurance Integration: Cashless pre-auth, e-claim, rejection tracking.

Inventory & Pharmacy: Stock alerts, expiry tracking, HSN code, batch management.

EMR/EHR Integration: Patient history, doctor notes, lab reports linked to bill.

Reporting & MIS: Daily collection, doctor-wise revenue, pending claims report.

AMC & Training: Monthly check, staff training, software updates, backup setup.

Data Migration: Shift from old software/Tally to new system without data loss.

Announcement System

PA System Design: Zone planning for OPD, IPD, OT, cafeteria, parking.

Paging & Announcement: IP PA, analog PA, wireless mic, desktop paging station.

Emergency Integration: Fire alarm, fireman mic, auto-evacuation messaging.

Background Music & Messaging: Scheduled health tips, queue calls, ads for cafeteria.

IP PA & SIP Integration: Connect to hospital EPABX, nurse call, IP phones.

AMC & Repair: Monthly check, speaker testing, backup battery, cable inspection.

Upgrade & Retrofit: Replace old horns with IP speakers, add zone control.

Recording & Logging: Store announcements for audit and medico-legal use.

Customer Relationship Management(CRM) Software

Billing Software Setup: OPD, IPD, pharmacy, lab, OT billing with GST-ready invoices.

Hardware Supply: Thermal printer, barcode scanner, cash drawer, UPS, POS terminal.

TPA & Insurance Integration: Cashless pre-auth, e-claim, rejection tracking.

Inventory & Pharmacy: Stock alerts, expiry tracking, HSN code, batch management.

EMR/EHR Integration: Patient history, doctor notes, lab reports linked to bill.

Reporting & MIS: Daily collection, doctor-wise revenue, pending claims report.

AMC & Training: Monthly check, staff training, software updates, backup setup.

Data Migration: Shift from old software/Tally to new system without data loss.

Digital Marketing

Google Ads & SEO: Rank for “best cardiologist Kolkata”, “knee replacement cost”, local 3-pack

Meta Ads: Facebook/Instagram lead forms for OPD, health check, surgery packages

Website & Landing Pages: Fast, mobile-first sites with doctor profiles, appointment booking

Google Business Profile: Setup, posts, review management, Q&A for each hospital branch

Video & Content: Doctor explainers, patient stories, procedure walkthroughs, reels

CRM & Automation: Lead capture, follow-up sequences, WhatsApp/SMS reminders

Listing Management: Practo, Justdial, Lybrate, 1mg profile optimization

Reputation Management: Review generation, negative review handling, brand monitoring